Privacy Policy – embedTalk
Last updated: November 2026
Your privacy matters to us. This policy explains what personal data we collect, why we collect it, how we protect it, and what rights you have. We have kept it clear, transparent, and readable.
1. Who We Are
The website embedtalk.com is operated by EMBEDTALK LLP (“embedTalk”, “we”, “us”), registered in Odisha, India. We are the controller of the personal data collected through this website and our related services.
For any privacy-related questions, data requests, or concerns, please contact us at:
- Email:
services@embedtalk.com - Website: https://embedtalk.com
2. Scope
This policy applies to personal data collected through embedtalk.com, including our service inquiry forms, contact forms, content creation services, interactive quizzes, courses, and newsletter subscriptions.
Our content services and assessment offerings are intended for businesses, educational institutions, startups, and professionals. They are not directed at children under 16 years of age.
3. Information We Collect
- Information You Provide Directly: When you submit an inquiry through our service form or contact us, we collect your name, email address, phone number (optional), organization name, the service requested, and any details or specifications you provide regarding your project brief. If you engage our services, we also collect billing and administrative details necessary to complete the project and handle invoicing.
- Information Collected Automatically: When you browse our website, our servers and analytics may automatically record standard technical data such as your IP address, browser type, device information, and pages visited through cookies and related technologies.
- No Sensitive Data: We do not request or intentionally collect sensitive personal data (such as health details, government identification numbers, or raw payment card details) through our inquiry forms.
4. How and Why We Use Your Information
Under the EU General Data Protection Regulation (GDPR) and applicable data protection laws, we process personal data under the following lawful bases:
| Purpose / Activity | Lawful Basis |
|---|---|
| Reviewing project briefs, answering inquiries, and providing quotations | Steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR) |
| Delivering content, quiz banks, managing revisions, and client communication | Performance of a contract (Art. 6(1)(b) GDPR) |
| Accounting, invoicing, and tax record-keeping | Compliance with legal obligations (Art. 6(1)(c) GDPR) |
| Maintaining website security, diagnosing errors, and preventing fraud | Our legitimate business interests (Art. 6(1)(f) GDPR) |
| Non-essential cookies, analytics, and promotional newsletters | Your explicit consent (Art. 6(1)(a) GDPR), which you may withdraw at any time |
We do not sell your personal information, and we never share your contact details with third parties for their independent marketing purposes.
5. Service Providers & Data Sharing
We share personal data strictly with trusted service providers who help us operate our platform, host our systems, and deliver client work:
- Website Hosting & Infrastructure: Managed cloud/web hosting providers supporting embedtalk.com.
- Form Processing & Lead Management: Ninja Forms (processed within our secure WordPress environment).
- Communication & Collaboration: Secure email infrastructure (including Microsoft 365 / standard business mail) for managing correspondence and client deliverables.
- Legal & Regulatory Authorities: Disclosed only where strictly mandated by law or court order.
All third-party processors handle data solely on our instructions and under appropriate data protection and confidentiality safeguards.
6. International Data Transfers
embedTalk operates from India and serves international clients across Europe and globally. As a result, personal data collected from users in the EU/EEA may be stored or accessed outside the European Economic Area. Where international transfers take place, we maintain appropriate safeguards—such as relying on Standard Contractual Clauses (SCCs) or working with infrastructure providers that maintain strict international data transfer standards.
7. Data Storage, Security & Retention
We maintain technical and organizational safeguards to protect your personal details from unauthorized access, alteration, loss, or disclosure.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Service Inquiries (Non-Converting): Retained for up to 12 months to handle follow-up queries, after which they are deleted or anonymized.
- Client Project Records & Agreements: Retained for the duration of the engagement plus 3 years to support past deliverable verification, revisions, and business continuity.
- Financial & Tax Records: Retained for statutory periods mandated by applicable tax and accounting laws.
- Newsletter Subscriptions: Retained until you choose to unsubscribe via the link in any email.
8. Your Data Protection Rights
Depending on your jurisdiction (including under the EU GDPR and UK GDPR), you hold the following rights regarding your personal information:
- Right of Access: Request a copy of the personal details we hold about you.
- Right to Rectification: Request corrections to any inaccurate or incomplete details.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where retention is no longer legally required.
- Right to Restriction & Objection: Request that we limit or cease processing your data under certain conditions.
- Right to Data Portability: Request transfer of your data in a structured, commonly used format.
- Right to Withdraw Consent: Withdraw any consent previously granted at any time.
To exercise any of these rights, contact us at services@embedtalk.com. We respond to all verified requests within 30 days. If you have a concern about how we handle your data, please contact us first, and we’ll do our best to resolve it. You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your data has been handled improperly.
For Users in India: Data is handled in compliance with the Digital Personal Data Protection Act (DPDPA), 2023. Inquiries or grievances may be directed to our Grievance Officer at services@embedtalk.com.
9. Cookies & Font Hosting
- Essential Cookies: We use session cookies necessary for website functionality, forms, and security.
- Analytics & Performance: Optional cookies help us understand aggregate traffic and improve user experience. You can manage or disable cookie preferences directly in your browser settings.
- Font Privacy: To protect user privacy and avoid sending visitor IP addresses to external third parties, we self-host fonts used across our platform on our own web infrastructure.
10. Links to External Sites
Our website and blog articles may contain links to third-party tools, references, or external resources. We are not responsible for the privacy practices or content of third-party websites and advise you to review their respective policies.
11. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our services, technology, or legal requirements. Any changes will be posted directly to this page with an updated revision date.
12. Contact Information
EMBEDTALK LLP
Website: https://embedtalk.com
Email: services@embedtalk.com
Odisha, India